diff --git a/agent/credential_pool.py b/agent/credential_pool.py
index a9df6fc866..2cfcb80363 100644
--- a/agent/credential_pool.py
+++ b/agent/credential_pool.py
@@ -1982,7 +1982,7 @@ class CredentialPool(CredentialPoolAdminMixin, CredentialPoolModelCooldownMixin)
                 # A generic Anthropic 429 (per-model rate limit) or a Codex account model
                 # entitlement rejection: bench this model only, the credential stays
                 # available for its siblings.
-                self._cool_down_model(entry, model, error_context)
+                self._cool_down_model(entry, model, error_context, failure_reason=failure_reason)
                 logger.info("credential pool: %s unavailable for model %s; other models stay available", _label, model)
                 self._current_id = None
                 next_entry, _pending = self._select_unlocked(refresh=False, model=model)
diff --git a/agent/credential_pool_model_cooldowns.py b/agent/credential_pool_model_cooldowns.py
index fa6da883ca..d74d1ded1b 100644
--- a/agent/credential_pool_model_cooldowns.py
+++ b/agent/credential_pool_model_cooldowns.py
@@ -14,6 +14,10 @@ from typing import Any, Dict, Optional, TYPE_CHECKING
 if TYPE_CHECKING:
     from agent.credential_pool import PooledCredential
 
+# A Codex ChatGPT-account model entitlement 400 is a plan property, not a window: bench the
+# (credential, model) pair until an explicit ``hermes auth reset`` clears model_cooldowns (#71970).
+MODEL_ENTITLEMENT_BENCH_SECONDS = 365 * 24 * 60 * 60
+
 
 def model_cooldown_until(entry: "PooledCredential", model: Optional[str]) -> Optional[float]:
     """Active cooldown blocking *entry* for *model*, or ``None``.
@@ -72,19 +76,25 @@ class CredentialPoolModelCooldownMixin:
 
     def _cool_down_model(
         self, entry: "PooledCredential", model: str, error_context: Optional[Dict[str, Any]],
+        failure_reason: Optional[str] = None,
     ) -> None:
         """Record a cooldown for *model* on *entry* and every sibling sharing its key.
 
         Same TTL policy as a credential-wide 429 (provider ``reset_at`` wins, a
-        sole credential keeps its short bench). Siblings matter because a
-        ``model_config`` twin seeded from the same key would otherwise be
-        re-selected for the very model that just failed. Caller holds the lock.
+        sole credential keeps its short bench), except a ``model_entitlement``
+        rejection, which stays benched until the explicit reset path clears it.
+        Siblings matter because a ``model_config`` twin seeded from the same key
+        would otherwise be re-selected for the very model that just failed.
+        Caller holds the lock.
         """
         from agent.credential_pool import _exhausted_ttl, _normalize_error_context
 
-        until = _normalize_error_context(error_context).get("reset_at") or (
-            time.time() + _exhausted_ttl(429, sole_credential=self._is_sole_credential())
-        )
+        if failure_reason == "model_entitlement":
+            until = time.time() + MODEL_ENTITLEMENT_BENCH_SECONDS
+        else:
+            until = _normalize_error_context(error_context).get("reset_at") or (
+                time.time() + _exhausted_ttl(429, sole_credential=self._is_sole_credential())
+            )
         failed_key = entry.runtime_api_key
         for scoped in list(self._entries):
             if scoped.id != entry.id and not (failed_key and scoped.runtime_api_key == failed_key):
diff --git a/tests/agent/test_codex_model_entitlement_rotation.py b/tests/agent/test_codex_model_entitlement_rotation.py
index 367e7c6f8d..1777a6bb60 100644
--- a/tests/agent/test_codex_model_entitlement_rotation.py
+++ b/tests/agent/test_codex_model_entitlement_rotation.py
@@ -5,10 +5,13 @@ back; every other 400 stays a plain request failure. Once every entry rejects th
 single-credential handling from #106475 takes over.
 """
 import json
+import time
 import types
+from unittest.mock import MagicMock
 
 import pytest
 
+from agent.agent_runtime_helpers import recover_with_credential_pool
 from agent.error_classifier import FailoverReason, classify_api_error
 
 MODEL = "gpt-5.3-codex"
@@ -56,16 +59,26 @@ def test_entitlement_400_benches_only_that_model_and_rotates(pool):
     generic = classify_api_error(_Err(400, {"detail": "Invalid request: bad field"}), provider="openai-codex", model=MODEL)
     assert generic.reason == FailoverReason.format_error and not generic.should_rotate_credential
 
+    # Drive the production recovery entry point (turn recovery -> recover_with_credential_pool),
+    # not the pool directly: the classifier verdict must reach the model-scoped bench.
     assert pool.select(model=MODEL).id == "cred-0"
-    next_entry = pool.mark_exhausted_and_rotate(
-        status_code=400, api_key_hint=TOKENS[0], credential_id="cred-0",
-        failure_reason=verdict.reason.value, model=MODEL,
+    agent = types.SimpleNamespace(
+        provider="openai-codex", model=MODEL, base_url="https://chatgpt.com/backend-api/codex",
+        api_key=TOKENS[0], _credential_pool=pool, _credential_pool_entry_id="cred-0",
+        _swap_credential=MagicMock(return_value=True),
     )
-    assert next_entry is not None and next_entry.id == "cred-1"
+    assert recover_with_credential_pool(
+        agent, status_code=400, has_retried_429=False, classified_reason=verdict.reason,
+    ) == (True, False)
+    agent._swap_credential.assert_called_once()
+    assert agent._swap_credential.call_args.args[0].id == "cred-1"
     first = pool.entries()[0]
     assert first.last_status is None  # credential-wide state untouched: other models stay usable
     assert set(first.model_cooldowns) == {MODEL}
+    # An entitlement is a plan property, not a window: no hourly re-probe, only reset clears it.
+    assert first.model_cooldowns[MODEL] > time.time() + 24 * 3600
     assert pool.select(model=OTHER_MODEL).id == "cred-0"
+    assert pool.reset_statuses() >= 1 and not pool.entries()[0].model_cooldowns
 
 
 def test_all_entries_rejecting_falls_back_to_session_marker(pool):
diff --git a/website/docs/user-guide/features/credential-pools.md b/website/docs/user-guide/features/credential-pools.md
index 90ff0d5a3b..f8c4505cab 100644
--- a/website/docs/user-guide/features/credential-pools.md
+++ b/website/docs/user-guide/features/credential-pools.md
@@ -178,7 +178,7 @@ The pool handles different errors differently:
 | **429 Rate Limit** | Retry same key once (transient). Second consecutive 429 rotates to next key | 1 hour |
 | **402 Billing/Quota** | Immediately rotate to next key | 1 hour |
 | **401 Auth Expired** | Try refreshing the OAuth token first. Rotate only if refresh fails | 5 minutes |
-| **400 Codex model entitlement** (`The '<model>' model is not supported when using Codex with a ChatGPT account.`) | Bench this key for the rejected model only and rotate to the next key; other models keep using the key. Other 400s never rotate | 1 hour (per model) |
+| **400 Codex model entitlement** (`The '<model>' model is not supported when using Codex with a ChatGPT account.`) | Bench this key for the rejected model only and rotate to the next key; other models keep using the key. Other 400s never rotate | Until `hermes auth reset` (per model; an entitlement is a plan property, not a window) |
 | **All keys exhausted** | Fall through to `fallback_model` if configured | — |
 
 Provider-supplied `reset_at` timestamps override these default cooldowns.